After you reach a nurse, view a secure summary of your health care advice at MHSNurseAdviceLine.com. If it's after hours or you're not sure if you need to see a doctor, call TRICARE's Nurse Advice Line 24/7. Urgent care is not the same as emergency care. Through this appointment line you may schedule appointments with your PCM, check on the status of a referral or speak with a nurse at the nurse advice line. Call 911 or go to the nearest emergency room. You can talk to nurses with specialized pediatrics training. I hit option 1 went to a second menu. Do you have other health insurance? JBSA - San Antonio Military Medical Center. The OHPCC Nurse Advice Line is a service for Oregon Health Plan Fee for Service members. Mammography You can call us for help. Phone: (210) 292-5200 1100 Wilford Hall Loop JBSA - Wilford Hall Ambulatory Surgical Center, Texas 78236 USA. Specially trained registered nurses can help you navigate your familys health care needs anytime, day or night. Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil, Location: 2430 Ladd Street Joint Base San Antonio-Lackland, Bldg. Joint Base San Antonio provides a central appointment line to serve its beneficiaries. However, in the event that a patient requires more extensive care or admission to a hospital, we will stabilize them and quickly arrange transportation by ambulance to a nearby hospital. The Premier Installation In The Department Of Defense, With the threat of flu season added to the ongoing COVID-19 pandemic, you might not want to go to the doctors office for a minor health issue. Consult Appointment Management Office: (210) 916-9900, Address: 221 3rd Street West, JBSA-Randolph, Texas 78150, 24-Hour Access Location: Main Gate Beneficiaries in the United States who prefer calling can dial 1-800-TRICARE (874-2273), and choose Option 1. The UCC provides open access care for all eligible Department of Defense beneficiaries. Patients with COVID-19 concerns, symptoms or test result questions are advised tocall 210-581-2266, option 6,Monday through Friday from 7 a.m. to 5 p.m. Call 1-800-TRICARE (874-2273) Option 1 to talk to a registered nurse who can: Answer your urgent care questions. Perhaps the job is more stressful than we know? Randolph You may also contact TRICARE directly at 1-800-TRICARE and complete your registration over the phone. The mother felt relieved, and followed the nurses directions to keep the child comfortable and hydrated while also looking for worsening symptoms or lack of improvement. By Military Health System Communications Office Normal Operating Hours (except for Wednesday) 7:30 a.m. to 4:30 p.m., Monday, Tuesday, Thursday, Friday Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. An emergency is defined as an acute illness or injury that may pose a threat to life, limb or eyesight; result in unreasonable pain or suffering; or requires immediate care or attention to ensure the best recovery possible. What should I do if I have a life-threatening health issue? All rights reserved. If your patient is a L.A. Care member or a Medi-Cal member with one of our Plan Partners, they can call the Nurse Advice Line at the numbers listed below: L.A. Care Health Plan : 1-800-249-3619 (TTY 711). Emergency medical care is provided at San Antonio Military Medical Center (SAMMC) as a level 1 trauma center or Wilford Hall Ambulatory Surgical Center (WHASC) for minor emergencies. The TOL Patient Portal is the Department of Defense's online patient-focused portal providing access to online health care information and services including Appointments, Blue Button personal health data, Prescription (Rx) Refill, Service Separation, Secure Messaging and the Nurse Advice Line. Whether you are suffering from head, chest, or abdominal pain; fractured, sprained, or broken bones; shortness of breath; vomiting; dehydration; or even seemingly mild symptoms like a fever or sore throat, our team of experienced medical professionals will treat you. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Please contact the TRICARE service center for information on how to enroll family members in the TRICARE Dental Plan. Approximately 44 mothers and fathers of infants reach out each day, with 40 percent of all inquiries pediatric-related. Randolph If you and your family have a medical problem while traveling this fall you can call the Nurse Advice Line (NAL) while on the road for all of your health concerns and needs. With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. The NAL is manned by a team of registered nurses who are there to answer a variety of urgent health care questions. Phone: (410) 629-1995,(410) 641-3794. An official website of the United States government, Office of Research and Technology Applications, Hosted by Defense Media Activity - WEB.mil. Rudd people. No matter what buttons I push NOTHING! JOINT BASE SAN ANTONIO-LACKLAND, Texas -- Effective April 18, the San Antonio Military Health System COVID-19 Nurse Info Line will reduce their hours of operations to only the weekdays. Get Directions. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Give you health care advice. SAMMC is located 17 miles from Randolph AFB and WHASC is approximately 30 miles from Randolph AFB. If not, contact the TRICARE, If you are an active-duty service member at an overseas location, call the TRICARE, If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. All rights reserved. Our mental, physical, and emotional well-being can affect many aspects of our health. For hospital information dial: 210-916-4141. JBSA-Lackland, TX 78236; Hours of Operation: Monday - Friday 0730 - 1530 - Closed on Federal Holidays; Front Desk: (210) 292-7026 Here are some answers to get you started. The Nurse Advice Line is available 24 hours a day, seven days a week, for free medical information and advice for TRICARE beneficiaries. The MHS Nurse Advice Line is available 24/7 by phone, web chat, and video chat. Primary Care. Military Health System Nurse Advice Line Patient Rights & Responsibilities Health Services. Contact the MHS Nurse Advice Line 24/7 to: Contact the MHS Nurse Advice Line for care advice at any hour or day of the week. Emergency Care is notavailable. Located in the eastern sector of Fort Sam Houston, this ultra-modern facility, incorporating many high technology features, is six times larger than the old Main Hospital. MHSNurseAdviceLine.com for web chat, video chat, or to find country-specific numbers. Patients may send messages to their provider, view lab and radiology reports, send medication refill requests and schedule appointments with their PCM. San Antonio Military Medical Center (SAMMC) is the Army's most modern health care facility and the Army's only Level 1 trauma center. Military Health System (MHS) Nurse Advice Line, Hosted by Defense Media Activity - WEB.mil. The best place to receive all routine medical care is with your primary care team. Emergency care - it is important to note that the Randolph Clinic does NOT provide emergency medical care. If you go to the UCC with a serious illness or injury, you will be sent or transported by ambulance to a hospital emergency department, and this could delay your care. Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Wing B Talk to a nurse who will answer medical questions, give care advice, and help you decide if you should see a provider right away. Hours: 7:30 a.m. to 4:30 p.m. Hours:8:00 a.m. - 4:00 p.m.Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4 p.m.) except Federal Holidays. Main Pharmacy: Open to all Beneficiaries Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) The Nurse Advice Line is available 24 hours a day, seven days a week, for free medical information and advice for TRICARE beneficiaries. There is no routine dental care available for family members on the installation. When someone develops signs and symptoms of a stroke, heart attack, or other life threatening emergency then. Mon - Fri : 07:30 a.m. - 4:30 p.m. Its mission is developing warrior medics through patient-centered care. Phone: (210) 292-7700 Hours of Operation: 0700 - 1600, Monday - Friday, Clinic Pharmacy: Open to all Beneficiaries, refill pick-up The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station. Office of Research and Technology Applications, Transgender Health Medical Evaluation Unit, Hosted by Defense Media Activity - WEB.mil. Registered Nurses are available to answer your health care questions and direct you to the most appropriate level of care. USA. Your other health insurance is the primary payer. With the MHS Nurse Advice Line, you can get health advice 24/7 from a registered nurse from the comfort of your home. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Submitted the form on 1/23/2018 I Get a letter today saying I for got to put WILLFORD HALL on where my records are held. Suite 5101 An annual routine eye exam is required (either at a military treatment facility or civilian doctor's office) before CLs services can be rendered. If you go to the UCC with a serious illness or injury, you will be sent or transported by ambulance to a hospital emergency department, and this could delay your care. Suite 5101 AHN registered nurses can: Answer questions about symptoms. Phone: (210) 292-5200 But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling. Wilford Hall offers the following services: Location:Wilford Hall Ambulatory Surgical Center Basement. Log in to TRICARE online to see a list of urgent care centers approved for use within the TRICARE EAST network. Do you have a sick child? If we help you find a doctor, make sure they're in your other plans network or your care may not be covered. Nurse Advice Line Experience our award-winning nurse advice line and triage protocols. Find out everything you need to know about your medical benefits. Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Room #1G113 You can contact the Nurse Advice Line: Toll-free: 1-800-434-2347 Local: (210) 227-2347 TTY: 1-800-390-1175 Take time to fix the system. How do I access the MHS Nurse Advice Line? View info, ratings, reviews, specialties, education history, and more. National Suicide Prevention Lifeline:1-800-273-TALK (8255), option1. Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. Joint Base San Antonio provides a central appointment line to serve its beneficiaries. Military personnel assigned to Lackland will be assigned a primary care provider at Wilford Hall Ambulatory Surgical Center. - Fri. 0800 to 1600 o Commissary Pharmacy: Closed o Gateway Bulverde: Mon.-Fri. 0800-1600 : The Army and Air Force Exchange Service and the Defense Commissary Agency are considers mission essential. With the threat of flu season added to the ongoing COVID-19 pandemic, you might not want to go to the doctors office for a minor health issue. What is the difference between a freestanding emergency center and a traditional ER? Suite 5101 Military Health System Nurse Advice Line Patient Rights & Responsibilities Visitor Guidelines Health Services. Download The Specialty Care Referral Guide THE MHS GENESIS PATIENT PORTAL Your Electronic Health Record Location: Click Map Below for Directions. An emergency is defined as an acute illness or injury that may pose a threat to life, limb or eyesight; result in unreasonable pain or suffering; or requires immediate care or attention to ensure the best recovery possible. If youre traveling overseas, you may contact the MHS Nurse Advice Line for health care advice. The MHS Nurse Advice Line isnt formedical emergencies. Always get great service at my appointments. I tried calling yesterday because I wasn't sure if my back spasms were an emergency. Read theTOL Appointment Center Brochurefor more information. Visit MHSNurseAdviceLine.com for web chat and video chat, or dial 1-800-TRICARE (874-2273). Walk-in Hours:7 a.m. to 4p.m.(Wednesdays hours are 9:15a.m. to 4 p.m.) Appointment Line: (210) 292-XRAY You can call us for help. According to the Centers for Disease Control and Prevention, one of the best ways to prevent flu and COVID-19 is to avoid contact with people who are sick. Click here for a map and directions, Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Consult Appointment Management Office:(210) 916-9900. SAMMC includes 12 operating rooms, five oral surgery suites, four dental rooms, a diagnostic and therapeutic radiology center, a same-day surgery suite and the requisite outpatient clinic and ancillary support services. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. What should I do if Im still unsure if I need urgent care? Nurse Advice Line (always open): (800) TRICARE (874-2273) _____ Need Guidance About A Referral Or Consultation For Specialty Care? Nurse Advice Line Provides Medical Expertise, Peace of Mind Health.mil JOINT BASE SAN ANTONIO-LACKLAND, Texas - For Air Force Capt.
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