Easy peasy, no more fuss with Xfinity gear, though they really do have good hardware. Xfinity stresses that the hotspots are entirely separate from your home Wi-Fi network. But, if you really must continue renting a hotspot, you can at least disable this feature on the web without calling Comcast customer service and waiting on hold. I bought the TG862G. If you're still unable to disable the hotspot using the information presented, let us know and we can assist further. Comcast, PLEASE stop turning this wifi back on without my permission!! I think the Xfinity Connect app has a feature where it will automatically search for and connect with any nearby Xfinity wi-fi hotspots. However, today for the first time it lost it's static IP configuration from doing so. The answer could be as simple as remembering that you recently set up your new Xfinity Wi-Fi modem, which takes up to 24 hours to start broadcasting that hotspot signal. After just seven months, it will have paidfor itself. If you have any single dedicated public wifi devices, simply unplug them from the AC and this will shut them completely down. the tv box I begged him to take. Comcast Reps doubted it would make any difference by disabling XFINITY WIFI, but the facts are here. Im disabled & cant get the box out myself. ISPs in the U.S. have a monopoly, w/ the help of the government. Recommended Routers (to pair with modem above): I also recently took a look at the new Wi-Fi 6E versus Wi-Fi 6 versus Wi-Fi 5 technology to determine if Wi-Fi 6E is worth the cost. "Broadcast SSID" and "WWM Parameters" are located. Mind you they automatically renewed her 2yr contract 2x and failed to state the new increases. Hi EmilyBAre you able to do this for me as well? If you need Wi-Fi and an Xfinity hotspot is available, you dont need to exchange passwords to get your Xfinity internet on the goyoull use your own Xfinity account info to sign in. Reddit, Inc. 2023. I have personally replaced my Comcast Xfinity modem with my own modem + router. came out he pulled the cable up off the floor, but refused to take the tv box (I never used or wanted) so now they are charging me $2.50 a month for unreturned inactivated equipment for the box. For more details about this feature, read the Home hotspot section on ComcastsXfinity WiFi FAQ page. Good morning, I already turned off private wifi in my cisco DPC3939B gateway, and to confirm to other readers: no there is no way for paying customers to disable the public hotspot. Disabling the Comcast Xfinity public Wi-Fi hotspot feature is one way to prevent your modem from being used as a hotspot. @VBSSP-RICH, I don't think there is an option for "public 2.4GHz" or 5GHz in the DPC (at least, i'm not seeing one on my unit). Just so everyone knows this junk comes back if you change your tier of service. Still can't disable the hotspot. Going to hook it up today. If you would like to hide your WiFi network from broadcasting (this will prevent your WiFi name . I just had comcast biz class installed an hour ago. I absolutely despise them, and am a former employee. The app will download and install the Xfinity WiFi secure profile, allowing you to automatically connect to the secure Xfinity WiFi network. 3. click on connections, then wifi, then click on the public 2.4 and 5 edit button, then disable the ssid and broadcasting. Comcast maintains a list of compatible devices online. We dont necessarily think you have to disable this feature, as it seems to work fine we havent heard any horror stories or reports of problems yet. They knew exactly what to do to get me set up with my personally owned devices. Disclosure: Information provided on this site should not be considered professional financial advice. 91 Messages Sunday, December 11th, 2022 8:55 AM Closed Gateway hotspot won't turn off I recently received a newer gateway (XB7), and since then have not been able to successfully disable the "xfinitywifi" and "XFINITY" networks on the 5ghz band. One of these hot spots may be broadcasting around you.Is there anything which leads you to believe that the gateway is broadcasting a home hot spot signal? Again, I'm truly sorry for any frustration it caused. Or did I miss it? Turn off Xfinity Wifi Hotspot - Comcast Business Support Community It was pretty quick 5 Service is not available in all areas. If you have XFinity, turn off your public network (aka Hotspot or Guest Account) https://forums.xfinity.com/t5/Internet/ANSWERED-How-to-Manage-Enable-Disable-Your-Xfinity-WiFi/ta-p/2941163 While I was poking around the settings for my router online, I discovered I am hosting a second network for guests (or leechers - whatever). How to Disable the Public Wi-Fi Hotspot on Your Comcast Xfinity Router Without the XB6 it would cost me an additional $50/month to remove that cap! I refused to pay for somthing to be in my home that slows down my connection, is inferior hardware, no return on investment, and they open my network up to potential security issues, creates conflict with my other wireless devices, is using my service to provide a paid internet service, thats just nuts to me. killthecook 2 yr. ago Use the xfi app. That also means its not sharing a hotspot to the public, so rest easy. Please include your name and address and I'll be happy to help. Enter the following: Username: admin. Now Im wondering why my laptop wireless only goes up to 77Mbps, when its connected through a 5Ghz 802.11ac connection (which reportedly supports up to 1,300Mbps). Or is it just a straight deal? Thanks for the good article. Comcast also said that they wouldnt be able to support the router or diagnose any Internet issue if it was my own router/modem (I might be mistaken if they said this after support ended). LPT: Turn off Comcast's XFINITY WIFI, they don't pay you for - Reddit Have you tested this? 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Go here to manage your preferences and turn off, get rid of your Comcast Xfinity modem rental fee. Click the "Direct messaging" icon near the top right of the page. SO where I live the only choices are Frontier and Comcast and I left Comcast due to the unending price hikes. Click on the name of your modem in the list of your internet devices. What a different meaning without a simple comma, huh? I am also surprised that not one of the Comcast techs and supervisors (4 total that have visited my business location in the last 3 months) suggested that I try disabling the XFINITY WIFI. I hope you have a wonderful evening! Hotspots do not affect in-home data usage however we know many customers would prefer to keep their hotspots off for personal reasons. They are not doing anything but downloading porn and sending crap back and forth to their friends. This was a outstanding informative post you have shared on this page about the output of Comcast public wiffi hotspot ,But if want to connect more devices with the wireless router then you must secure then you must secure the transmission medium of sending a packets over a network by using the switching techniques with router because technique also send a message to the user if someone try to hack your system files over a network ,so this device provide high security to the files on a system . When it came back on had the modem recently reset or have you done any recent troubleshooting with your services? Gotta say, I hope some higher-ups at Comcast are aware/monitoring this; you guys need to have this setting stick, certainly across a simple modem reboot, and by NO means should it be "silently" re-enabled, as I have witnessed with some of our clients' gateways. I'm so MF pissed and disappointed in ability of people to live without these type of daily intrusions that go unchecked. If you click on the top right-most MORE link, does that bring up any other wifi setting information? I've been through it. How to Turn Xfinity Wi-Fi Internet Sharing On or Off you'd be saving money on the third month. Thank you for keeping me posted, @user_292419! The option to turn off the public hotsopt by the user has been removed by Xfinity. Disabling or opting your modem out of the Comcast Xfinity public Wi-Fi hotspot network is fairly simple on the surface, but there have been reports of customers running into issues, and you may have to periodically re-opt-out. Shes had C*mCast for 10yrs and paid on time. I bet a combo device uses about the same electricity as a a modem/router. A confirmation message will appear. Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro. Im jealous. Tap "Forget This Network.". Sign in with your Comcast Xfinity account. I am assuming I am not the only one affected by this. See the difference? I bought my mother a Modem so they would stop harassing and threatening her! Broken down, Supersonic Wi-Fi is really just Xfinitys fastest (and highest cost) internet tiers (Gigabit or Ultrafast plans) paired with a new Wi-Fi 6E router (which they are marketing as the Supersonic Gateway as part of their package Xfinity Supersonic Bundle deal). Hi Ngasha, There maybe hotspots broadcasting around you. If you have a Comcast Xfinity Internet connection and youre renting your cable modem from Comcast, its probably hosting a public Wi-Fi network that passers-bycan connect to. Toggle the slider button by Home . The only thing that has stopped me from doing so this month is the fear that they might mess with my connection and if I call to complain they'll say they can't help since it isn't their device. Thats a huge sigh of relief, especially if strangers are using your hotspot. I can see SSID transmissions on 5.8 and 6ghz. The interface via10.1.10.1 with lgoin:cusadmin/highspeed does not provide access to the public WiFi screen which is where"Broadcast SSID" and "WWM Parameters" are located. Nope, "More" just displays help text information for the page. How can this be done? I have disabled the Xfinity WiFi signal from your modem. I do not like having this and I *need* a method to turn it off myself. Thought it may be obsolete modem which is only 2 yrs. In an open space, free of obstructions. The least you could do for your business-class customers is give them the benefit of letting them turn it off and keep it off. I'm happy to hear that you were able to turn it off again. #1 It doesnt slow down your main line (most hotspots are at 60mpbs MAX and a home line is 200-400mbps on a SEPARATE line) and as I use Comcast there is no noticeable difference in internet speeds on either line as the hardware is built to handle both. This is not a guarantee. Xfinity Wi-Fi Hotspot Not Working : Easy Troubleshooting Tips Chris has written for. If anything should arise in the future, we are here 24/7 to support you. How to Disable Xfinity WiFi on Mac? xFi Turn off Guide - iMyMac Only five peoplecan connect to this network at a time, and whatever Internettraffic takes place is associated with the people who connect, not you. I ended up disabling the WiFi and disabling the public hotspot as well as put the modem into bridge mode to allow my router to be the smart device in the network. I turned this hotspot off ages ago but of course it turned "itself" back on like many others have reported. Looks like that page didn't load.". I found no way of manually assigning a different DNS server with DHCP off, and also found it imposible to set up a static route if the LAN address is changed from the default block. They got you right by the cajones!! Im nearing the end of my Frontier Triple Play deal and their service for the state I live in has been sold to WAVE Broadband, who I personally wouldnt recommend to anyone. 4. click save settings, reboot the CDG and you should not see anymore xfinitywifi network connection. Keep them coming. Note that, if you have Comcasts telephone service, the modem we recommend above wont work. What if your Xfinity Wi-Fi hotspot is working too well, and your wireless devices always connect to it instead of your home network? what a joke. Question Updated 2 years ago 63.3K 44 0 2 Responses kotetu Occasional Visitor 8 Messages 8 years ago @kotetu wrote: @aic wrote: Slide the toggle to the right to enable your public hotspot and to the left to disable it. 1 Message Friday, October 31st, 2014 1:00 PM Closed Turn off Xfinity Wifi Hotspot I would like to turn off or disable the Xfinity Wifi (public) hotspot. B. How to Turn Off, Disable or even Enable the Comcast Xfinity Public WiFi xfinitywifi Hotspot ssid on your home router. Click the "Manage Your Home Hotspot" link and use the options here to disable your home hotspot. Heres where to download the Xfinity WiFi Hotspots app. I tried the manufacturers site and sure enough, it wasnt supported (there were no further firmware updates). I've been trying for days to turn off the public wifi hotspot from my gateway. Enabling Bridge Mode doesn't disable the Xfinity WiFi Home Hotspot feature by default however it can be disabled afterwards by doing the following: To learn more about the home hotspot feature, to find a hotspot near you, or to download the Xfinity WiFi Hotspots app, visithttps://comca.st/3RS1jA4. THis can be found in it's entirty at https://comca.st/3FAKanp; @user_edfd5e If you have tried all the above and are still having issues,could you please send our team a direct message with your full name and full address? Ability to turn off Xfinity Hotspot Disappeared | Comcast Business I'd like to take a look at your account from my end to see if it will allow me to disable the hotspot. Any of the following combos will pay for themselves in year 1 or 2, and then would be free for life after. I'm over this. This may require calling Comcast and telling them you have a new modem and providing its details. Is Craigslist the #1 Money & Planet Saving Invention EVER? If you need Wi-Fi and an Xfinity hotspot is available, you don't need to exchange passwords to get your Xfinity internet on the goyou'll use your own Xfinity account info to sign in. How Do I Remove Xfinity Wifi From My Iphone? - Purdy Lounge All rights reserved. I'm truly sorry for the frustration this has caused. They are in particular focused on the poor Americans who claim to not be able to afford monthly Internet service, and have kicked off various initatives to give "free" Internet access to "the poor" including arm-twisting the large ISPs to do so. All three of these have failed! I'm trying to turn off the Xfinity hotspot using https://internet.xfinity.com/network/advanced-settings/hotspot and all get is "Let's Try That Again Looks like that page didn't load." with a reload button. Your device doesn't support public hotspots. Do not turn it back on! Connect your device to the xfinitywifi hotspot network. If youre renting a modem from Comcast, the biggest downside is that unnecessary $10 a month charge. How to Opt Out of Comcast Using your Router as a Wi-Fi Hotspot Yep, not only a firmware update that gives us the option, but one that disables the feature by default so we don't have to keep turning it off every time the modem reboots or we have an internet outage. Please send us a PM with your name and address at your earliest convenience. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter Xfinity Support in the To section. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home. Thanks G.E for your informative post. Speed may not be available in your area. For the most accurate information, please ask your customer service representative. Be sure you purchase a modem that Comcast supports. How to Turn Off the Hotspot Feature on Your Xfinity Router And even though Xfinity swears its public hotspot feature doesnt take away from your home internet plan, you can still opt to turn off that hotspot if you like. I recommend buying separate. Heres how to turn off your Xfinity Wi-Fi hotspot: What if you dont see a place to switch your home hotspot on or off? One answer only gave the instrutions to turn off the "private" wifi and there is no option in the account settings to turn of the public hotspot. And along with bringing cable internet to every town, suburb, and metropolis, Xfinity is also using your modem to spread its Wi-Fi signal across the country. You have to drop it off at a Comcast service location (and make sure you get a receipt). Seriously!? If youre a Comcast customer, you should look atat purchasing your own modem instead of renting one. Your home address wont show up on the Xfinity WiFi Hotspots app maps or the web-based hotspot location map. Data as of 06/06/23. Grrreat consumer reporting! Please let me know if furtherassistance is needed. But heads up: a 2018 test by Speedify, a VPN company, shows that enabling Xfinity Wi-Fi hotspots may bump up your electric bill.2 This is because broadcasting the hotspot signal puts additional stress on your modem. You can do this by going to Settings>Wi-Fi>Xfinity. There are units that do both, but they typically are not great, and its better to buy separate in case one fails or gets outdated. Click on See Network. Both the App and also via the xfinity.com web site functions that should allow me to do this lead to a pages that says "Let's try that again" "Looks like that page didn't load" and a "retry" button that just reloads that same non-functional page. I can always use the cash. Hello u/ImaBiggles_69, we apologize you encountered an issue with turning off the Xfinity hotspot. RELATED: Your Home Router May Also Be a Public Hotspot -- Don't Panic! It appears the xfi settings page has been repaired, and I can see the xfinity wifi is set to "off" in both the app and the xfi webpage. Just a state of my mind but thanks for your informative post. 2 [deleted] 2 yr. ago Its been a while but I did it all through their app. You can turn that off in the app. And the setup and switch was simple enough for anyone to do. old. To be honest, I ran into the same loading issue with my app, so I uninstalled/reinstalled the Xfinity App; and it let me turn it off from the Advanced Setting section of "My Network". Connect to WiFi with an iPhone or iPod Touch To make sure your iPhone or iPod Touch is connected to your private home WiFi network at home or to Xfinity WiFi when you're traveling, just follow the steps below. Hi, I have xFi with the Comcast provided gateway. Connect to WiFi with an iPhone or iPod Touch - Xfinity Support Enter the city or zip code to locate a nearby hotspot. Modems typically dont have phone jacks, but routers do. It may have been due to settings being reset when the modem was rebooted. Dumb ass autocorrect!! Go to wifi.xfinity.com, and use "Find A Hotspot". Its crazy how expensive the internet is from comcast. Will strangers be able to see your address on the Xfinity WiFi Hotspots app?
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